mercredi 18 décembre 2013

Visibility Performance : Findability & Shareability

The visibility is an invaluable element for the prosperity of a business.

Recap about the app's hotel management

Lounge up is a new app hotel for mobile phone.



  Thanks to this application, hoteliers can inform, exchange and sell their services to all their customers directly on their mobile devices. This helps greatly increasing sales and satisfaction. In addition, it allows visibility and customization.

The app services answer to hotel and customer expectations. The app is available at any time. It’s a social strategy for hotels, and it’s an efficient tool to keep competitive in the market This contributes to increase hotel reputation services and collect further information about the guests.

Another valuable characteristic is that the app help reducing boundaries between cultures by the fact it is available in many languages. Foreign customers can be autonomous. It is a gain of time and money thanks to the use of booking platform of the app. Customer can book anywhere and at anytime.

To sum up, Lounge up increases the profitability of hotel reservation service but also aims to help both hoteliers and their guests.

samedi 7 décembre 2013

SERVICE 3.0 in Hospitality Industry

For many hotels, the use of new technology is a strength. How can independent hotels justify the expense for technological service needed to compete with big brands' digitally delivered services?

mercredi 27 novembre 2013

Four Seasons : The Customer Decision Journey


Let's analyze the relationship of a Customer Decision Journey to Hotels' Digital IQ, with the example of a famous and influential international brand.


mardi 26 novembre 2013

Decision Customer Journey

If you like adventure and wild, then it is time to discover this untypical hotel, locatel in Langata in Kenya.